Babu88 Privacy Policy

• What we collect (examples)
  • Account and identity: name, username, date of birth, mobile number, email, address, national ID/passport for verification.
  • Transactions: deposits, withdrawals, payment method details (masked), account numbers provided to payment partners, timestamps, amounts, currency.
  • Technical and usage: IP address, device identifiers, browser and OS, language, time zone, log files, session activity, pages viewed, preferences.
  • Compliance and risk: verification documents, geolocation approximations, sanctions screening results, responsible gaming settings.
  • Communications: support chats, emails, and records needed for dispute resolution and service quality.
• Why we collect and use data
  • To register and manage the user account and deliver services.
  • To process payments and perform anti-fraud, KYC, and AML/CFT checks.
  • To provide support, resolve disputes, and improve reliability of services.
  • To personalise features and measure performance of the platform.
  • To meet legal, regulatory, tax, and auditing requirements.
• Protection measures
  • TLS encryption in transit; encryption at rest for key data fields.
  • Role-based access control, least-privilege, and multi-factor authentication for staff.
  • Network segmentation, monitoring, and audit logging.
  • Regular vulnerability scanning and security reviews.
  • Vendor due diligence and data processing agreements for partners.
  • Data minimisation and pseudonymisation for analytics where feasible.
• User rights
  • Access: request a copy of personal information.
  • Correction: update inaccurate or incomplete data.
  • Deletion: request removal of data, subject to legal retention duties (e.g., AML record-keeping).
  • Restriction and objection: limit or object to certain processing, including direct marketing.
  • Portability: request a machine-readable copy where technically feasible.
  • Withdraw consent: stop consent-based processing (for example, marketing preferences) at any time.
• Legal compliance
  • Babu88 operates in line with applicable laws of Bangladesh, including the Information and Communication Technology Act 2006 (as amended), the Cyber Security Act 2023, anti-money laundering and counter-terrorist financing rules, and relevant BTRC directives.
  • Processing follows internationally recognised principles such as lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, confidentiality, and accountability.

• Service delivery and account management
  • Create and maintain user profiles; authenticate logins; provide online services and features.
• Payments and withdrawals
  • Process transactions; confirm payment status; prevent fraud; support chargeback handling.
• Safety, integrity, and compliance
  • KYC/AML screening; sanctions checks; risk scoring; incident prevention and investigation; enforcement of terms.
• Customer support
  • Respond to requests and complaints; provide service updates; manage disputes.
• Improvement and analytics
  • Analyse performance, usage patterns, and reliability to improve services and user experience.
• Personalisation and communications
  • Adjust settings and content to user preferences; send service notices and permitted marketing based on user choices.

Processing is lawful, proportionate, and transparent. Legal bases include consent, contract performance, legal obligation, and legitimate interests, assessed to avoid undue impact on the user.

• How to access and update data
  • Account settings can be used to review or edit key profile fields.
  • For a full data access request or corrections, contact: [email protected] or use in-account support. We may request proof of identity to protect the user’s information.
• Deletion procedures
  • Submit a deletion request to [email protected]. Data that we must keep for legal, tax, fraud-prevention, or AML/CFT obligations will be retained for the required period (typically up to 5 years after account closure) and then securely destroyed.
• Security checks and payments
  • By using Babu88, the user consents to identity and age verification, fraud screening, sanctions checks, and payment data processing by authorised payment providers and verification partners. Failure to provide required information may limit access to services.

• The services are intended for persons aged 18 or older. Registration by minors is prohibited.
• The operator cannot verify a person’s age without receiving appropriate documents during verification.
• If a parent or guardian believes a minor has provided personal data, contact [email protected]. Such accounts will be reviewed, access will be restricted, and personal information will be deleted subject to legal retention requirements.

• Personal data may be processed outside Bangladesh where Babu88 or its partners, payment providers, cloud hosts, verification vendors, or support teams operate (for example, Singapore, the EU/EEA, the UK, or the United States).
• Use of the site constitutes consent to these transfers. Safeguards include contractual protections, confidentiality obligations, access controls, and industry-standard security.
• Where required, standard contractual clauses or equivalent transfer mechanisms are implemented to protect the information.

• This disclaimer may limit or clarify the scope and effects of certain rules in this policy to the extent allowed by law.
• The disclaimer applies once the user accepts the policy by signature, click-acceptance, or accession through continued use of the services.
• If any part of this policy is held invalid, the remaining provisions continue to apply. In case of conflict between translations, the English version governs.

• Definition
  • Cookies are small text files stored on the user’s device by websites to remember settings and understand how services are used.
• How we use cookies
  • Statistics and analytics: measure visits, page performance, events, and errors.
  • Behaviour analysis: understand usage patterns to improve reliability and content relevance.
  • Personalisation: remember preferences such as language and display settings.
  • Site improvement: maintain security features and load balancing.
• Retention and control
  • Cookie retention is up to 1 year unless the user deletes them sooner.
  • Browser settings can be used to block or delete cookies. Some features may not function if certain cookies are disabled.

• Use of Babu88 indicates full acceptance of this Privacy Policy and any updates posted in this document.
• The current version posted on the website prevails over any previous versions or offline copies.

• Sharing circumstances
  • Legal and regulatory: when required by law, court order, law enforcement, or to enforce terms and protect rights.
  • Service providers under contract: payments, KYC/AML, fraud prevention, analytics, hosting, customer support, communications, and security.
  • Business operations: auditors, advisors, and dispute-resolution bodies.
• Purpose and scope
  • Data is shared only to the extent necessary to provide services, resolve issues, or meet legal obligations. Each recipient must protect confidentiality and process data according to instructions or applicable law.
• Notices and consent
  • Categories or lists of key third parties may be published on the website. Where not listed, the purposes and scope above apply. Providing personal information constitutes consent to such sharing as described.

• The website may contain links to external websites and services that have their own privacy policies.
• Babu88 is not responsible for how those websites collect, use, or protect information.
• Users should review the privacy policy of any external site before providing personal details or continuing to use that site.